Frequently Asked Questions

Everything you want to know!

  • What does my sewer bill pay for?

    *Wastewater treatment by Fort Wayne

    *Operation and maintenance costs for over 28 miles of gravity sewer lines and 13 pump stations.

    *Debt service.  

    *Capital improvement projects as needed to keep the District’s system running efficiently.


  • What are the biggest causes of sewer backups and problems?

    *Flushable wipes.  No wipes of any kind should ever be flushed.  Please keep a trashcan by your toilets and throw away anything that is not toilet paper.

    *Fats, oils and grease.  These should never be washed down your sink.  Oil and grease should be placed in your trashcan for disposal.


  • What causes sewer odors in your house?

    *In most cases it is caused by a dry drain trap.  Please make sure that water is run down your drains for several minutes each week.  If a drain is not used and the trap goes dry the seal that keeps out sewer gas is broken.  Running water for 2 to 3 minutes can usually take care of the problem.

  • How do I start or stop my sewer service?

    *If you are moving please contact our office at 260-627-2084 with your closing date so that we can get your billing stopped and transferred to the new owner.

    *If you are moving into a new property please contact our office at the number listed above.  We will get your name added to your account and send you all of the information you need to make your payment each month as well as answer any questions you may have.


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